Why can't I purchase gifts directly from your website?
When we decided to change our focus to the gift market in the fall of 2017, we had many conversations about this. In fact, the Hexcode Girls, Chrissy and Marisa, were extremely helpful in clarifying our thoughts on this. We strongly considered giving clients the ability to do this, but the logistics of listing all the possible customization options was truly impossible. Because customization ranges from simple to complex, utilizing one medium or a combination of many, encompassing a large variety of shapes and sizes, there was just no way to simplify the options and break it down into pricing. The only way we could do this would be to box clients into choosing from only a few options, and we just weren't willing to compromise on having an unlimited selection - that really defeats the purpose of customization.
However, as a consumer, we hate going to a website and falling in love with something, only to find out that it's way out of our budget when we were quoted a price.
So, we tried to come up with a solution that would allow us to offer unlimited options, but not leave clients in the dark about pricing. Our solution was to offer base pricing. This way you get a sense of the general price, and then can control how simple or extravagant you want the customization to be. So in the strongest sense, you determine the final price of any gift.